iShears aims to serve customers in the best of way, and timely and safe shipping of products is a huge part of this process. We utilize USPS priority Mail and first class for the delivery of the orders. When you place an order it is shipped out of our warehouse within 24-48 hours after the placement of the orders.
The orders that are placed on Fridays, after 11 a.m. PST will be shipped on Monday, as we do not ship any orders on the weekends.
We also don’t ship any orders on Holidays.
Returns & Exchange
iShears offers customers a no questions asked 30 day money back guarantee on all our products. If, for any reason, you are dissatisfied with the shears you can return them to us and your money will be refunded.
We offer a life time manufacturer’s warranty and an added one year edge guarantee with all our shears, if still you would like to return the shears, you can send them to the address below:
iShears Inc, 12564, Central Avenue #B, Chino , CA. 91710
Do make sure that the products you are returning meet the following criteria:
The products must be returned within 30 days of receiving of shipment.
You are responsible for the all the return shipping costs, even when you want to exchange the product.
Once we receive the product, it will take us 5-10 business days to process the refund or exchange. We will notify you via email when we have processed your request. A refund request may be delayed because of your bank and their procedure, typically 5 days at most. Please note that the original shipping charges are not refunded.
Request Refund or Exchange